Well, if you could hear me speak right now, you would hear an awful lot of curse words. Directed mainly at Emma! Because Emma said Miss O was allowed in the cabin. Which she is. From Haugesund to Oslo! After that however...
Yesterday I got a text message about two hours after making the booking for us all to fly out. Could I please ring them back, because of Miss O. So, I rang back to a Swedish number. Got put on hold. Rang off since I had to work.
This morning I rang back to a Norwegian number. Got a Swede on the phone. Who told me that the UK and Ireland have separate rules and regulations and the only way Miss O was going to be able to travel was in a cargo plane! Far removed from a cabin!! After I had vented my anger and displeasure, he gave me a number of an Irish based company that moved animals. Ha! They no longer did business with SAS.
I called the KLM in the Netherlands. Finally got some intelligent person on the phone (called Celeste, lovely woman) who explained in a language I actually understood and was very helpful. She gave me the number of a Netherlands based company that worked for them. Who got me a new number in Norway (which was in Sweden). They in turn got me a number in Denmark. Who got me two numbers: one was the Norwegian postal services and the other one was a company that used to work with SAS. Both duds!
By this time I was getting really grrrrr again. I decided to look on my own. I found a company (who worked with SAS according to their site), called them. They gave me a company in this area to call. Guess what they said: Yes, we can do that. We will try finding a solution and will send you an email as soon as possible.
It will not be cabin traveling for a certain feline. I will just be happy if I get her over there! Oh, but she did get her rabies shot last night!!